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Changed machines running my OfficeCalendar Server and now my keycode will not work
Question
ID
84
Category
OfficeCalendar Server Only
  License/Registration
Date Created
2/8/2007 11:26:47 PM
Date Updated
2/27/2007 2:55:06 PM
How do obtain a new keycode? I moved my OfficeCalendar Server to another machine and now my keycode does not work. I receive the message "the keycode is not valid for this installation of OfficeCalendar".
Answer
The OfficeCalendar license key code is specific to the Full Computer Name of the PC that is designated as the OfficeCalendar Server PC. Providing a new key code for a new server is equivalent to providing a new installation and new licenses. Therefore, you must provide a request to the OfficeCalendar Technical Support Department that the name of the machine running your OfficeCalendar Server has changed and they will respond to you with the next course of action.

We have implemented an online ticketing system to better serve our customers and prospective customers. If you have any questions please utilize the online ticketing system to log a support request at http://www.officecalendar.com/support/crmlogin.asp using the 'Ask a Question' form.

Regards,
OfficeCalendar Support
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