OfficeCalendar Support

Please note that you must be logged in to take advantage of the "Ask a Question" and "My Stuff" areas of our online support. You do not have to be logged in to view our online knowledge base. You can create an account and/or log into your existing account here.

Home       FAQ       Help

Synchronizing only shows data from the previous 30 days Question ID 117 Category General   Synchronization Date Created 2/28/2008 10:34:20 AM Date Updated 2/28/2008 10:39:39 AM After I synchronize, why do my other user's folders only display data from the previous thirty (30) days and not farther back? Answer The very first OfficeCalendar synch looks at the current date, then gathers all calendar information starting 30 days prior to that date. It will then synch all calendar data starting from the 30 days previous, including all calendar items scheduled into the future. There is no way to have it synch items previous to 30 days of the first synch date. Additionally, if you reset your OfficeCalendar database for any reason, the synchronization will restart as if it is the very first synch once again. So, if users' Outlook information was viewable previously and displayed data farther back then thirty (30) days, but the database gets reset, then the view of those folders will be updated to only display the previous thirty days once again. Related articles Backing up the Outlook/OfficeCalendar data Moving information from existing folder into a new OfficeCalendar Resource folder to synch amongst users Outlook appointment times are offset by 15, 30, or 45 minutes after an OfficeCalendar synch. Populating the OfficeCalendar Online Account with Outlook data Resetting the OfficeCalendar Administrator password Was this information helpful?   Back to Search Results