OfficeCalendar Support

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Changing the name of the OfficeCalendar Online Database Question ID 139 Category OfficeCalendar Online Issue   General Date Created 7/7/2008 5:51:31 PM Date Updated 9/4/2008 4:53:47 PM How can I change the name of my OfficeCalendar Online Database? Answer To change the name of your OfficeCalendar Online database you will need to contact Customer Service at 1-866-847-7512 during the business hours of Monday-Friday 9:00AM to 6:00PM (Central Standard Time) and request to delete your current OfficeCalendar Online database name. You may also contact Technical Support via our ticketing system (#113#). Once you have been informed by Customer Service Representative or Technical Support that the OfficeCalendar Online database name has been deleted login to the OfficeCalendar Administration Console and choose the "OfficeCalendar Online" tab. Next select the "Sync Now" button. You will receive the message: "Online Synchronization completed with errors". Note: For existing Customers select the "Setup Online Account" button. Note: For free trial users select the "Register Free Trial" button. The OfficeCalendar Online Registration form will appear. Enter your desired "Database Name", your "Email Address" which the OfficeCalendar Account would be under and "Password" then choose the "Sign into existing account" option. After submitting the form the "Online Account successfully created" message will appear. Click on the "Sync Now" button to send the OfficeCalendar Server's database information to the OfficeCalendar Online database. When logging into your OfficeCalendar Online Account you will be able to view your online calendar information. Related articles Supported Internet Browsers for use with OfficeCalendar Online "Invalid Username or Password" message when attempting to access the OfficeCalendar Online Account "Recurrence" feature for tasks in Outlook does not sync to the local OfficeCalendar database nor the Online database "Reminders" for task(s) in Outlook are not synced to the OfficeCalendar Online database Backing up the Outlook/OfficeCalendar data Changing Contacts view on OfficeCalendar Online Color Labels from entries are not synchronizing to OfficeCalendar Online Determining the OfficeCalendar Online Login URL How to Configure OfficeCalendar Server to work with SQL Server OfficeCalendar Client Manually Synchronize icon displays an "X" OfficeCalendar Online synch not completing after increasing/decreasing users in the OfficeCalendar Administration Console OFFLINE - OfficeCalendar goes to "Offline" status by itself (Local OfficeCalendar Server) Populating the OfficeCalendar Online Account with Outlook data Secure Information with OfficeCalendar On Demand Server/OfficeCalendar Online Supported handheld device model numbers for use with OfficeCalendar Mobile for BlackBerry Was this information helpful?   Back to Search Results