Support
Documentation
Download Software Updates

OfficeCalendar Support

Please note that you must be logged in to take advantage of the "Ask a Question" and "My Stuff" areas of our online support. You do not have to be logged in to view our online knowledge base. You can create an account and/or log into your existing account here.


   Home      FAQ      Help   
  
Issues with recurring All Day Appointments displaying across multiple days (OfficeCalendar Mobile for BlackBerry users)
Due to limitations on the BlackBerry API certain situations may arise whereby All Day Appointments may be duplicated to also display on a day before/after the actual scheduled date/time (depending) for the appointment. This is an issue with the BlackBerry time zone being set to a negative (GMT) time setting (i.e. GMT -6:00 Central Standard Time). BlackBerry users in a positive (GMT) time setting will be unaffected.

The entry will initially synch properly between Outlook, OfficeCalendar Online, and subsequently the BlackBerry. However, if the entry is then edited within the local Outlook or OfficeCalendar Online, after synching this will add a day either before or after the actual appointment day for the same appointment. If the edit is actually performed on the BlackBerry device the issue will not arise.

As a workaround you can delete the entry and recreate the entry in the BlackBerry and ensure it does not get changed from within Outlook or OfficeCalendar Online, or you can delete the All Day Appointment and re-create the entry with the same recurrence pattern (without the "All Day Appointment" setting) and this will also resolve the issue.
ID
180
Category
OfficeCalendar Online Issue
  BlackBerry Synchronization
Date Created
11/6/2009 11:18:28 AM
Date Updated
11/6/2009 11:31:26 AM
Related articles
Was this information helpful?
 
Back to Search Results
Learn More About...
       
Outlook calendar sharing Outlook group calenadar Share Outlook Calendars Shared Outlook resource folders
Exchange Alternative Outlook sharing security Outlook Web Access Share Outlook email
Share Outlook Contacts Share Outlook Tasks Sync Outlook over Internet Wireless BlackBerry Sync
Outlook Calendar Share Tour Outlook Group Calendar Tour Calendar Sharing Security Tour Outlook Web Access Tour
Share Outlook Email Tour Share Outlook Contacts Tour Share Outlook Tasks Tour How-to Share Outlook Calendar
Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.